TERMS & CONDITIONS

A LEGAL DISCLAIMER

The information provided on this website is for general informational purposes only. While we strive to maintain accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information.

The content provided on this website, including but not limited to service descriptions and testimonials, is not intended as professional advice. Clients are encouraged to seek personalized consultation for their specific hair and makeup needs.

Results achieved from our hair and makeup services may vary from client to client. Testimonials and before-and-after images are used for illustrative purposes only and do not guarantee specific results.

Clients are required to disclose any allergies, sensitivities, or medical conditions before receiving services. Our agency cannot be held liable for any reactions or injuries resulting from services rendered. It is your responsibility to inform us of any pertinent health information.

This website may contain links to third-party websites. We do not endorse or assume any responsibility for the content or practices of these sites. Accessing these links is done at your own risk.

In no event shall [Your Agency Name] or any of its directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any services offered.

We reserve the right to modify this legal disclaimer at any time without notice. It is your responsibility to periodically review the disclaimer for any changes. Your continued use of the website after modifications indicates your acceptance of the revised terms.

This disclaimer shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada.

TERMS & CONDITIONS - THE BASICS

Last Updated: 8th February 2025

Welcome to Stephanies & Co. By accessing this website www.stephaniesco.com and utilizing our services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site or services.

By using this Site, you confirm that you are at least 18 years of age or you have the consent of a parent or guardian. If you are accessing the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

The Agency provides professional hair and makeup services for events, photoshoots, and personal appointments. Specific details, including descriptions and pricing of services, are available on the website.

- Appointments can be booked through our online directly or by contacting us directly.

- A deposit may be required to confirm your booking.

- Full payment is due on the day of service unless otherwise agreed upon.

- Acceptable payment methods include transfer or credit card

Cancellations and Refund

- Cancellations must be made at least 48 hours in advance to receive a full refund of the deposit.

- Cancellations made less than 48 hours in advance will result in the forfeiture of the deposit.

- Services rendered are non-refundable.

Client Responsibilities

-Clients are expected to arrive on time for their appointments and to inform the Agency of any specific preferences, allergies, or health conditions prior to receiving services.

Liability Waiver

Clients waive any liability against the Agency for any reactions or damages incurred as a result of services provided. The Agency is not responsible for any injuries incurred during the service.

Intellectual Property

All content made by Stephanies & Co on this Site, including text, images, and branding, is the intellectual property of the Agency and is protected by applicable intellectual property laws. Unauthorized use or reproduction of any content is prohibited.

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Changes to Terms

The Agency reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this Site, and your continued use of the Site signifies your acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of the Province of Quebec, Canada. Any disputes arising from these terms will be resolved in the appropriate courts located in Quebec.

Contact Information

For questions or concerns about these Terms and Conditions, please contact us at:

Stephanies & Co

Email : info@stephaniesco.com

PRIVACY POLICY

Last Updated: 8th February 2025

Stephanies & Co is committed to protecting your privacy when you visit our website www.stephaniesco.com and engage our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws, including the Act Respecting the Protection of Personal Information in the Private Sector in Quebec.

Information We Collect

We may collect various types of personal information when you interact with our Site or services, including:

- **Contact Information:** Name, email address, phone number

- **Payment Information:** Credit card details and billing information

- **Demographic Information:** Age, gender, preferences

- **Booking Information:** Details related to appointments and services requested

- **Feedback and Communication:** Any information you provide in correspondence with us

Purpose of Data Collection

We collect your personal information for the following purposes:

- To provide and manage our hair and makeup services

- To communicate with you regarding appointments, inquiries, and customer support

- To process payments and manage transactions

- To send you promotional content, newsletters, and updates (with your consent)

- To improve our services and enhance user experience

- To comply with legal obligations

Consent

When you provide us with your personal information, you consent to the collection, use, and disclosure of such information in accordance with this Privacy Policy. You can withdraw your consent at any time, subject to legal or contractual restrictions.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

- To service providers who assist us in operating our business and servicing you (e.g., payment processors, marketing services) under confidentiality agreements

- When required by law or to protect our rights and the rights of others

Data Security

We are committed to ensuring the security of your personal information. We implement appropriate physical, technical, and administrative safeguards to protect your data against unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience and analyze traffic. You can choose to accept or decline cookies; however, declining cookies may affect your ability to use certain features of our Site.

Your Rights

As a resident of Quebec, you have the right to:

- Access and request correction of your personal information

- Withdraw your consent to the collection and use of your information

To exercise these rights, please contact us as outlined in the contact section below.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.